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24seven Office + Dotdigital

Everything you need to connect 24seven Office and Dotdigital: how to connect, which data moves, which settings there are and what to do when something goes wrong.

  • Connect in about 20 minutes

1. Getting started

Prepare both systems first, then connect them in Junipeer.

  1. about 5-15 minutes once the credentials have been issued

    Prepare 24seven Office

    1. Confirm the correct environment
    2. Request the credentials from the responsible party
    3. Receive the credentials securely
    4. Paste the values into Junipeer
    5. Run a connection test
    Full instructions
  2. about 5 minutes

    Prepare Dotdigital

    1. Open API users in Dotdigital
    2. Create a new API user
    3. Leave the generated username unchanged
    4. Set the password and enable the user
    5. Save and copy the credentials
    6. Paste the credentials into Junipeer
    Full instructions
  3. Connect and test

    Enter the details in Junipeer, switch on the flows you need and test with one order before you go live.

    Getting started with Junipeer

2. Settings

The settings you see in Junipeer, in plain words. Open one to read more. The key is the technical name.

You don't need to read them all

In Junipeer every setting has a ? that opens the same explanation next to the form, right when you need it. With the Junipeer MCP your AI assistant can also propose the settings from your own data.

How the Junipeer MCP works

Settings for 24seven Office (7)

SettingWhat it controlsKey
Application IDEnter the Application ID for 24seven Office.twenty_application_id
Default Payment MethodChoose the payment method to use by default when an invoice is marked as paid.default_payout_payment_method_id
Default Product CategoryWhen an order or invoice row has a product that doesn't exist yet, the product is created.default_order_row_product_category
Default Sales TypeChoose the sales type to use by default on all invoices.default_order_sales_type
IdentityChoose which 24seven Office identity (company) Junipeer should work in.twenty_identity
PasswordEnter the password for the 24seven Office user above.twenty_password
UsernameEnter the 24seven Office username Junipeer should log in with.twenty_username

Settings for Dotdigital (13)

SettingWhat it controlsKey
Consent Attribute FallbackChoose what happens when the customer attribute doesn't contain consent information .dotdigital_consent_from_attribute_fallback
Consent Attribute FieldEnter the name of the customer attribute that holds the consent text.dotdigital_consent_from_attribute_field
Consent TextEnter the consent text that is attached to a contact when it is created or updated in Dotdigital.dotdigital_consent_text
Consent URLEnter the web address (URL) where the customer gave their consent.dotdigital_consent_url
Consent from Customer AttributeRead the consent text from a customer attribute instead of using the fixed Consent Text .dotdigital_consent_from_attribute_enabled
Contact IdentifierChoose how contacts are identified in Dotdigital.dotdigital_contact_identifier
Default Contact ListChoose a Dotdigital list that contacts are added to by default.dotdigital_default_list
List Attribute FallbackChoose what happens when the customer attribute doesn't contain a list ID .dotdigital_list_from_attribute_fallback
Show all 13 settings
SettingWhat it controlsKey
List Attribute FieldEnter the name of the customer attribute that holds the Dotdigital list ID(s).dotdigital_list_from_attribute_field
List from Customer AttributeRead Dotdigital list IDs from a customer attribute , instead of (or in addition to) the list settings.dotdigital_list_from_attribute_enabled
Map Country to Contact ListAdd contacts to a specific Dotdigital list based on their billing country .dotdigital_list_by_country
Map Customer Attributes to Data Fields (Store)Write customer attributes to Dotdigital data fields when contacts are saved.dotdigital_map_attributes_store
Map Customer Fields to Data Fields (Store)Choose which customer fields are written to Dotdigital data fields when contacts are saved.dotdigital_map_data_fields_store

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