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Woocommerce + Dotdigital

Everything you need to connect Woocommerce and Dotdigital: how to connect, which data moves, which settings there are and what to do when something goes wrong.

  • 1 data flow
  • Connect in about 10 minutes

1. Getting started

Prepare both systems first, then connect them in Junipeer.

  1. about 5 minutes

    Prepare Woocommerce

    1. Open the WordPress admin
    2. Go to the REST API key screen
    3. Create a new API key
    4. Choose the user and permissions
    5. Generate and copy the keys
    6. Paste the values into Junipeer
    7. Choose the authentication method
    Full instructions
  2. about 5 minutes

    Prepare Dotdigital

    1. Open API users in Dotdigital
    2. Create a new API user
    3. Leave the generated username unchanged
    4. Set the password and enable the user
    5. Save and copy the credentials
    6. Paste the credentials into Junipeer
    Full instructions
  3. Connect and test

    Enter the details in Junipeer, switch on the flows you need and test with one order before you go live.

    Getting started with Junipeer

2. How the data flows

What Junipeer can move between the two systems. The arrow shows which way the data goes.

  • Customers
Based on what each connector can fetch and send. You choose which flows to switch on in Junipeer.

3. Settings

The settings you see in Junipeer, in plain words. Open one to read more. The key is the technical name.

You don't need to read them all

In Junipeer every setting has a ? that opens the same explanation next to the form, right when you need it. With the Junipeer MCP your AI assistant can also propose the settings from your own data.

How the Junipeer MCP works

Settings for Woocommerce (23)

SettingWhat it controlsKey
B2BKing Customer Group MapConnect the customer groups in your ERP with the B2BKing customer groups in WooCommerce.woocommerce_b2bking_customer_group_map
Company Group AttributeChoose which company attribute in your ERP holds the customer group.woocommerce_company_group_attribute
Create productsDecide whether products that don't exist in WooCommerce yet should be created there.woocommerce_create_articles
Default B2BKing Customer GroupChoose the B2BKing customer group to use when a customer's group has no match in B2BKing Customer Group Map .woocommerce_b2bking_default_customer_group
Default CategoryChoose the category that new products get in WooCommerce.woocommerce_default_category_id
Exclude Orders created before this datePick a date. Orders created before this date are not synced.stdintegration_filter_woocommerce_order_created_date
Fields to updateChoose which product fields may be updated in WooCommerce.woocommerce_product_fields_to_update
New StatusChoose the status the order should be updated to.new_status
Show all 23 settings
SettingWhat it controlsKey
Price Incl TaxesTell Junipeer whether the prices in WooCommerce include VAT (tax).woocommerce_use_price_with_vat
Set order as completeDecide whether the order should be set as complete in WooCommerce when shipment tracking is added to it.woocommerce_complete_order_when_shipped
Shipment tracking linkEnter the full link to the shipping company's tracking page, if they have one.woocommerce_shipment_tracking_link
Shipment tracking providerEnter the name of the shipping company you use, for example TNT Express, Posten AB or DHL.se.woocommerce_shipment_tracking_provider
Status for new products in woocomerceChoose the status that new products get when they are created in WooCommerce.woocommerce_new_products_status
Tax Rate MapConnect the tax (VAT) rates from your ERP with the tax classes in WooCommerce.woocommerce_product_tax_rate
Update Order StatusDecide whether the order status should be updated.update_order_status
Update Woocommerce CustomerDecide whether customers that already exist in WooCommerce should be updated when customers are sent to WooCommerce.woocommerce_update_customers
Update productsDecide whether products that already exist in WooCommerce should be updated.woocommerce_update_articles
WooCommerce Authentication methodChoose how Junipeer signs in to your WooCommerce shop.woocommerce_auth_method
WooCommerce Consumer KeyEnter the consumer key that Junipeer uses to connect to your WooCommerce shop.woocommerce_consumer_key
WooCommerce Consumer SecretEnter the consumer secret that Junipeer uses to connect to your WooCommerce shop.woocommerce_consumer_secret
WooCommerce Shop UrlEnter the base address (URL) of your WooCommerce shop.woocommerce_api_url
Woocommerce Order Status settingsSet up rules for how order statuses are handled in WooCommerce.woocommerce_order_status_settings
Woocommerce Order StatusesChoose which status an order must have in WooCommerce before it is synced.woocommerce_sync_order_with_statuses

Settings for Dotdigital (13)

SettingWhat it controlsKey
Consent Attribute FallbackChoose what happens when the customer attribute doesn't contain consent information .dotdigital_consent_from_attribute_fallback
Consent Attribute FieldEnter the name of the customer attribute that holds the consent text.dotdigital_consent_from_attribute_field
Consent TextEnter the consent text that is attached to a contact when it is created or updated in Dotdigital.dotdigital_consent_text
Consent URLEnter the web address (URL) where the customer gave their consent.dotdigital_consent_url
Consent from Customer AttributeRead the consent text from a customer attribute instead of using the fixed Consent Text .dotdigital_consent_from_attribute_enabled
Contact IdentifierChoose how contacts are identified in Dotdigital.dotdigital_contact_identifier
Default Contact ListChoose a Dotdigital list that contacts are added to by default.dotdigital_default_list
List Attribute FallbackChoose what happens when the customer attribute doesn't contain a list ID .dotdigital_list_from_attribute_fallback
Show all 13 settings
SettingWhat it controlsKey
List Attribute FieldEnter the name of the customer attribute that holds the Dotdigital list ID(s).dotdigital_list_from_attribute_field
List from Customer AttributeRead Dotdigital list IDs from a customer attribute , instead of (or in addition to) the list settings.dotdigital_list_from_attribute_enabled
Map Country to Contact ListAdd contacts to a specific Dotdigital list based on their billing country .dotdigital_list_by_country
Map Customer Attributes to Data Fields (Store)Write customer attributes to Dotdigital data fields when contacts are saved.dotdigital_map_attributes_store
Map Customer Fields to Data Fields (Store)Choose which customer fields are written to Dotdigital data fields when contacts are saved.dotdigital_map_data_fields_store

4. Troubleshooting

Choose what you see. Each case shows the cause and the solution.

MediumFor error codes and patterns specific to WooCommerce integrations, see the Error
Cause

For error codes and patterns specific to WooCommerce integrations, see the Error Codes guide. Common WooCommerce-related issues include:

Solution

Refer to the platform setup guide for resolution steps.

5. More guides

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