Woocommerce + Dotdigital
Everything you need to connect Woocommerce and Dotdigital: how to connect, which data moves, which settings there are and what to do when something goes wrong.
- 1 data flow
- Connect in about 10 minutes
1. Getting started
Prepare both systems first, then connect them in Junipeer.
- about 5 minutes
Prepare Woocommerce
- Open the WordPress admin
- Go to the REST API key screen
- Create a new API key
- Choose the user and permissions
- Generate and copy the keys
- Paste the values into Junipeer
- Choose the authentication method
- about 5 minutes
Prepare Dotdigital
- Open API users in Dotdigital
- Create a new API user
- Leave the generated username unchanged
- Set the password and enable the user
- Save and copy the credentials
- Paste the credentials into Junipeer
Connect and test
Enter the details in Junipeer, switch on the flows you need and test with one order before you go live.
Getting started with Junipeer
2. How the data flows
What Junipeer can move between the two systems. The arrow shows which way the data goes.
- Customers
3. Settings
The settings you see in Junipeer, in plain words. Open one to read more. The key is the technical name.
In Junipeer every setting has a ? that opens the same explanation next to the form, right when you need it. With the Junipeer MCP your AI assistant can also propose the settings from your own data.
How the Junipeer MCP worksSettings for Woocommerce (23)
| Setting | What it controls | Key |
|---|---|---|
| B2BKing Customer Group Map | Connect the customer groups in your ERP with the B2BKing customer groups in WooCommerce. | woocommerce_b2bking_customer_group_map |
| Company Group Attribute | Choose which company attribute in your ERP holds the customer group. | woocommerce_company_group_attribute |
| Create products | Decide whether products that don't exist in WooCommerce yet should be created there. | woocommerce_create_articles |
| Default B2BKing Customer Group | Choose the B2BKing customer group to use when a customer's group has no match in B2BKing Customer Group Map . | woocommerce_b2bking_default_customer_group |
| Default Category | Choose the category that new products get in WooCommerce. | woocommerce_default_category_id |
| Exclude Orders created before this date | Pick a date. Orders created before this date are not synced. | stdintegration_filter_woocommerce_order_created_date |
| Fields to update | Choose which product fields may be updated in WooCommerce. | woocommerce_product_fields_to_update |
| New Status | Choose the status the order should be updated to. | new_status |
Show all 23 settings
| Setting | What it controls | Key |
|---|---|---|
| Price Incl Taxes | Tell Junipeer whether the prices in WooCommerce include VAT (tax). | woocommerce_use_price_with_vat |
| Set order as complete | Decide whether the order should be set as complete in WooCommerce when shipment tracking is added to it. | woocommerce_complete_order_when_shipped |
| Shipment tracking link | Enter the full link to the shipping company's tracking page, if they have one. | woocommerce_shipment_tracking_link |
| Shipment tracking provider | Enter the name of the shipping company you use, for example TNT Express, Posten AB or DHL.se. | woocommerce_shipment_tracking_provider |
| Status for new products in woocomerce | Choose the status that new products get when they are created in WooCommerce. | woocommerce_new_products_status |
| Tax Rate Map | Connect the tax (VAT) rates from your ERP with the tax classes in WooCommerce. | woocommerce_product_tax_rate |
| Update Order Status | Decide whether the order status should be updated. | update_order_status |
| Update Woocommerce Customer | Decide whether customers that already exist in WooCommerce should be updated when customers are sent to WooCommerce. | woocommerce_update_customers |
| Update products | Decide whether products that already exist in WooCommerce should be updated. | woocommerce_update_articles |
| WooCommerce Authentication method | Choose how Junipeer signs in to your WooCommerce shop. | woocommerce_auth_method |
| WooCommerce Consumer Key | Enter the consumer key that Junipeer uses to connect to your WooCommerce shop. | woocommerce_consumer_key |
| WooCommerce Consumer Secret | Enter the consumer secret that Junipeer uses to connect to your WooCommerce shop. | woocommerce_consumer_secret |
| WooCommerce Shop Url | Enter the base address (URL) of your WooCommerce shop. | woocommerce_api_url |
| Woocommerce Order Status settings | Set up rules for how order statuses are handled in WooCommerce. | woocommerce_order_status_settings |
| Woocommerce Order Statuses | Choose which status an order must have in WooCommerce before it is synced. | woocommerce_sync_order_with_statuses |
Settings for Dotdigital (13)
| Setting | What it controls | Key |
|---|---|---|
| Consent Attribute Fallback | Choose what happens when the customer attribute doesn't contain consent information . | dotdigital_consent_from_attribute_fallback |
| Consent Attribute Field | Enter the name of the customer attribute that holds the consent text. | dotdigital_consent_from_attribute_field |
| Consent Text | Enter the consent text that is attached to a contact when it is created or updated in Dotdigital. | dotdigital_consent_text |
| Consent URL | Enter the web address (URL) where the customer gave their consent. | dotdigital_consent_url |
| Consent from Customer Attribute | Read the consent text from a customer attribute instead of using the fixed Consent Text . | dotdigital_consent_from_attribute_enabled |
| Contact Identifier | Choose how contacts are identified in Dotdigital. | dotdigital_contact_identifier |
| Default Contact List | Choose a Dotdigital list that contacts are added to by default. | dotdigital_default_list |
| List Attribute Fallback | Choose what happens when the customer attribute doesn't contain a list ID . | dotdigital_list_from_attribute_fallback |
Show all 13 settings
| Setting | What it controls | Key |
|---|---|---|
| List Attribute Field | Enter the name of the customer attribute that holds the Dotdigital list ID(s). | dotdigital_list_from_attribute_field |
| List from Customer Attribute | Read Dotdigital list IDs from a customer attribute , instead of (or in addition to) the list settings. | dotdigital_list_from_attribute_enabled |
| Map Country to Contact List | Add contacts to a specific Dotdigital list based on their billing country . | dotdigital_list_by_country |
| Map Customer Attributes to Data Fields (Store) | Write customer attributes to Dotdigital data fields when contacts are saved. | dotdigital_map_attributes_store |
| Map Customer Fields to Data Fields (Store) | Choose which customer fields are written to Dotdigital data fields when contacts are saved. | dotdigital_map_data_fields_store |
4. Troubleshooting
Choose what you see. Each case shows the cause and the solution.
MediumFor error codes and patterns specific to WooCommerce integrations, see the Error
For error codes and patterns specific to WooCommerce integrations, see the Error Codes guide. Common WooCommerce-related issues include:
Refer to the platform setup guide for resolution steps.
5. More guides
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